Salesforce & Customer 360

Make Salesforce the system of record — not the system of friction.

Implementation, rescue, integration, and the agentic automation layer on top. Senior delivery from people who have lived inside enterprise orgs, not a bench.

Implementation & rescue

New orgs done right the first time, and existing orgs pulled back from the edge — technical debt audits, broken automation untangled, adoption problems traced to their real causes. We inherit messes without complaint; we just fix them.

  • Greenfield implementation scoped to how your team actually sells and serves
  • Org rescue: audit, stabilize, simplify, document
  • Admin handover so your team owns the org, not a vendor

Integration & composable Customer 360

A 360-degree customer view doesn't come from buying more licenses — it comes from architecture. We design API-first, composable integrations that make Salesforce the system of record while letting best-of-breed tools do what they do best.

  • API-first integration between Salesforce and your operational stack
  • Headless and composable patterns: Salesforce as the data spine, not the bottleneck
  • Single customer view across marketing, sales, service, and finance systems

The agentic layer

This is where the practice differs from a traditional SI. We build AI agents that work inside your CRM — keeping data clean, drafting follow-ups, triaging cases, and surfacing the signals reps actually act on. The platform stops being a place where data goes to die.

  • Agents for pipeline hygiene, data entry, and record enrichment
  • AI-assisted case triage and customer-facing response drafting with human review
  • Automation that compounds: every workflow we ship reduces the next one's cost

How an engagement starts

Every Salesforce engagement begins with an honest assessment — what the org does today, what the business needs it to do, and where automation creates leverage versus where it just adds surface area. You get the findings either way. See all services →

Ready to stop buying decks and start shipping systems?

Tell us what you are trying to solve. We will tell you whether agentic operations are the right lever — and exactly how we would build it.

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